Navigation confidence in first-time patients

When people describe a health worry, the uncertainty is often about the system, not the symptom. Primary care or urgent care? Wait or act? Who do I ask?

That ambiguity has a cost. People either over-escalate to crowded emergency rooms or under-escalate and wait too long.

Care Compass is deliberately educational: it explains why someone might choose each setting and keeps uncertainty visible, rather than pretending to decide for them.